FAQS

  • Account creation and registration

    In order to register for the congress, you have to create an account in the website, where you will have access to all the information related to the status of your registration.

    To create an account, you must enter the website and select LOGIN in the upper corner of the page.

    • Select the option “Create new account” and fill in all the fields with your personal data
    • A confirmation email will be sent to you to validate your account. Please check your inbox, and if it’s not there, check the junk or spam boxes
    • Click the link in the email and your account will be validated
    • Now you can LOGIN using the username and password you have chosen.

    NOTE: The creation of an account does NOT automatically register you for the conference


    To register for the conference, you need to enter in your personal area of the website with the LOGIN data, and then, select the tab "REGISTRATION"
    Follow the instructions.

    IMPORTANT: If you close the browser window before you have finished the process, you'll receive an email with the confirmation of your registration. Nevertheless, the registration will not be completed until the payment is made.

    In case of doubt, check our support video.

  • Dates and prices

    Consult here the important dates of the congress.

    Know more information about prices here.

  • Author's registration

    In order to include the abstract in the final program only one of the authors is required to be registered. The other authors only need to register if they want to participate.

  • Payment methods and invoicing procedures

    We support debit and credit card payment.
    If you need an invoice, you have to fill in with all the data on the moment of registration. We inform that is not possible to change the data for invoice requests after the registration is concluded.
    The invoice can be downloaded in your personal area after the payment.

  • Submit an abstract

    Before submitting an abstract, please read carefully the submission rules.

    How to submit an abstract?

    • Create an account
    • Please LOGIN with the username and password you have chosen
    • Select the tab ABSTRACTS
    • Select the option “Submit new abstract” and fill in all the fields

    Each person can submit up to 3 abstracts (Oral Communications and/or Posters)

    BE AWARE: All the information about the congress and the submitted abstract - registration, payments, acceptance of the abstract - is only available for the abstract submitter.

    If the person who'll present the abstract isn't the same who has submitted it, please inform the organization.

    If you want to change the abstract's owner, contact the organization.

  • Submission Rules

    Check the submission rules at the upper menu of the website.

  • Symposia submissions

    There are 3 steps for symposia submissions:

    1) Account creation: Before submitting the proposal for a symposium, each one of the involved authors must create an account on the event’s website. This is a fundamental step, so that the authors are able to access the proposal.

    2) Proposal submission: Once every user is registered, the coordinator of the symposium must log in on the website and select the tab “PROPOSALS”. Select “Submit new proposal”, fill in the required fields.

    PLEASE NOTE: on the “Members” field every single authors must be listed, including the coordinator if he/she intends to present an abstract.

    3) Abstract submissions for the Symposium:

    Each author must log in to his/her personal account and access the area “Proposals”. Select the symposium and proceed with the submission on the proper field.

  • Review process:

    Your abstract will pass through a per review held by a team with strong skills in many scientific areas.
    The accepted abstracts can be presented by two distinct forms, Poster with discussion or Individual Oral Presentation. This choice is taken by the review team. Please check the type of your presentation on your personal area of the website. The abstracts will be evaluated in a scale of 0 to 2
    - 0 disapproved
    - 1 Approved for Poster
    - 2 Approved for Oral Communications
    The review team can send notes about the abstracts to the participants, but it’s not mandatory.
    The review process only has one phase.

  • Presentation rules

    The accepted abstracts can be presented by two distinct forms, Poster with discussion or Individual Oral Presentation. This choice is taken by the review team. Please check the type of your presentation on your personal area of the website.

    Check the presentation rules at the upper menu of the website.

  • Certificates

    The certificates will be available online up to 2 days after the conference. The certificates will be available on the personal area of the participants who have a valid registration and check in on the conference.

    Participation certificate: Every registered participant who has checked in is entitled to a participation certificate.

    Presentation certificate: This certificate is destined to those who SUBMIT and present an abstract. If the person who submit the abstract didn't presented it, please inform the organisation.

    This certificate is only available in the account of the submitter.

  • Publications
    • Online Proceedings Book (with ISBN register) - including every abstract presented at the conference.
    • Conference Ebook (with ISBN register) - set of final papers selected by the review team. Only Oral Communications are able to submit papers for the ebook.
  • Cancellation and Refund policy

    If for any reason you wish to cancel your registration, please know that until July 31th, 60% of the paid value can be refunded. From July 31th to August 31th the refund will be of 30% of the paid value. From September 1st no refunds will be applied.

    Refunds are made through the same payment method: Credit or debit card refund.

    The on-line payments will be processed by an external entity. eventQualia ensures all the necessary proceedings for safe electronic transactions.

    The applicable law to any contractual relation on the service utilisation of this website is the Portuguese law trough the competent authorities, namely Courts of Law.

  • Translation system

    The translation system PT/EN is provided by a phone app which you must download before the conference. You also need headphones/earphones to use this system.

    Only the sessions in the main room are translated.

  • Contact the organisation

    The organising entity responsible for this event is eventQualia. You can contact us by email or phone (upper corner of the homepage) from Monday to Friday between 9h30 and 17h30.

    VERY IMPORTANT!

    During the congress, the contact must be presential, through the Welcome Center assembled on the local, or by mobile phone +351 969 211 067.

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